TY  - BOOK
AU  - LERBINGER Otto
TI  - Crisis manager: facing risk and responsibilty 
SN  - 9780805823868 (hbk.):
PY  - 1997///
CY  - Mahwah, N.J.
PB  - Lawrence Erlbaum
KW  - CRISIS MANAGEMENT
KW  - CONFLICT MANAGEMENT
N1  - Includes bibliographical references and indexes
ER  -