TY - BOOK AU - SCHELLENBERG James A TI - Conflict resolution: theory, research and practice SN - 0791431029 (pbk.) PY - 1996/// CY - Albany, NY, USA PB - State Univ. of New York Press KW - CONFLICT RESOLUTION N2 - Describes the main theories of conflict and the principal methods of resolution namely: coercion, negotiation, adjudication, mediation and arbitration with specific examples in each case ER -