CESVET Bertrand Conversational capital : how to create stuff people love to talk about / Bertrand Cesvet, Tony Babinski and Eric Alper - New Jersey : Pearson Education, Inc., 2009 - xxii, 181 p. Includes index ISBN: 9780137145508 (pbk.) : 41.50 BND Subjects--Topical Terms: BRANDING (MARKETING)