TY - BOOK AU - PETERS Thomas J AU - WATERMAN Robert H TI - In search of excellence: lessons from America's best run companies SN - 9780446385077 (pbk.): PY - 1982/// CY - New York PB - Harper Collins KW - MANAGEMENT N2 - Based on a study of forty-three successful American companies in both manufacturing and service industries, eight basic principles of management are extrapolated for general application ER -