PARMENTER, David <br/><br/>
Key performance indicators :  developing , implementing, and using winning KPIs/ 
David Parmenter 
 - 2nd. ed. 
 - New Jersey:  Wiley,  2010 
 - xix , 299 p .: ill ; 24 cm 
<br/><br/> Includes Index 
<br/><br/><label>ISBN: </label>9780470545157 (hbk) :  BND 82.90 
<br/><br/><label>Subjects--Topical Terms: </label><br/>PERFORMANCE STANDARDS<br/>PERFORMANCE TECHNOLOGY<br/>ORGANIZATIONAL EFFECTIVENESS