KLINE John A <br/><br/>
Listening effectively :  achieving high standards in communication / 
John A.Kline 
 - Upper Saddle River, New Jersey :  Prentice Hall,  2003 
 - xiii , 78 p : 24 cm 
<br/><br/> Includes bibliographical reference and Index 
<br/><br/><label>ISBN: </label>9780130488411 (pbk) :  BND 28.81 
<br/><br/><label>Subjects--Topical Terms: </label><br/>LISTENING<br/>ATTENTION<br/>INTERPERSONAL COMMUNICATION