'Not the usual suspects' : a study of factors reducing the effectiveness of CCTV /
Hina Keval and Martina Angela Sasse.
- 2010
Why are CCTV operations that are intended to prevent crime or improve safety and security not as effective as they should be? Research in the UK reported in this article identifies various, mostly mundane, factors including poor control room design, old or badly maintained technology, inapproprate technology, and inadequate training and communication skills.