TY - BOOK AU - FADEM Terry J. TI - The art of asking: ask better questions, get better answers SN - 9780137144242 (pbk) : PY - 2009/// CY - New Jersey PB - Financial Times Press, KW - MANAGER SKILLS N2 - This book tell the manager what needs to be mastered, such as how to avoid the mistakes business questioners make most often. There are ten simple rules for asking every question more effectively. Learn how to ask tough questions and take control of tough situations...use questions to promote innovation, drive change, identify hidden problems, and get failing projects back on track ER -