TY  - BOOK
AU  - LUNDIN Stephen C.
AU  - PAUL Harry
AU  - CHRISTENSEN John
TI  - Fish!: a proven way to boost morale and improve results
SN  - 9780786866021 (hbk):
PY  - 2000///
CY  - New York
PB  - Hyperion Press
KW  - EMPLOYEE MOTIVATION
KW  - CUSTOMER SERVICES
KW  - SERVICE QUALITY
N2  -  Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day.

A powerful parable that will help you see your life and work in a new way. FISH! is the remarkable story of what happens when Mary Jane seeks the help of these unlikely business "experts" and learns their secret: Four simple practices that, when applied daily, help anyone to be more energized, effective, and fulfilled
ER  -