LUNDIN Stephen C.

Fish! : a proven way to boost morale and improve results/ Stephen C. Lundin, Harry Paul and John Christensen - New York: Hyperion Press, 2000. - 110 pages: 21 cm.

Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day.

A powerful parable that will help you see your life and work in a new way. FISH! is the remarkable story of what happens when Mary Jane seeks the help of these unlikely business "experts" and learns their secret: Four simple practices that, when applied daily, help anyone to be more energized, effective, and fulfilled.

9780786866021 (hbk):


EMPLOYEE MOTIVATION
CUSTOMER SERVICES
SERVICE QUALITY