Communication skills guides: report writing, rapid reading, letter writing, effective speaking, telephone techniques
- Singapore: Singapore Institute of Management/ Heinemann Asia, 1992
- 182p.
- Professional improvement series .
This book demonstrate how to communicate effectively through a report. It provides simple guidelins for rapid reading without loss of understanding and retention. Provided a step-by-step guide to succesful, effective letter writing. It set out the practical steps which can be taken towards learning to speak effectively.