Unconditional quality 

 - Boston, Mass:  Harvard Business School Press,  1991 
 - 115p. 
 - Harvard Business review paperback on 90089 .
<br/><br/> This collection of articles capture some of the best ideas to the renewed commitment of companies in the US business community  to and absolute standard of quality, supported by ideas to achieve this goal.  The book explains the problem, solutions in qualty  management, including service quality. 
<br/><br/><label>ISBN: </label>0875842747 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CORPORATE MANAGEMENT