TY  - BOOK
AU  - HOYLE David
TI  - ISO 9000 quality systems handbook
SN  - 0750621303 (pbk.)
PY  - 1994///
CY  - Oxford
PB  - Butterworth- Heinemann
KW  - ORGANISATION
N2  - Completely revised to align with ISO 9000:2000. An essential guide to enable organizations to understand and apply ISO 9001:2000 requirements and the principles that underpin this radical revision of the family of standards. It offers a range of solutions that are acceptable in many industries. Based on the final draft of ISO 9001:2000, it details the differences from the 1994 version and includes check lists, questionnaires, tips for implementers, process flow charts and a glossary of terms
ER  -