TY  - BOOK
AU  - EDWARDS Mark R
AU  - EWEN Ann J
TI  - 360 Feedback: the powerful new model for employee assessment and performance improvement
SN  - 0814403263 (hbk.)
PY  - 1996///
CY  - New York
PB  - American Management Association
KW  - PEOPLE MANAGEMENT
N2  - As its name suggests, 360[degree] feedback assesses employee performance and development from several points of view: peers, customers, supervisors, and those who work for the employee.  It gives employees and teams a clear understanding of personal strengths and areas for development; employees view feedback from multiple perspectives as fair, accurate, believable, and motivational; the flexibility of the process makes it meaningful for people at all levels - in union and nonunion environments - with proven success in such disparate fields as health care, law, manufacturing, and military operations
ER  -