TY  - BOOK
AU  - DOUGLAS Jim
TI  - Readymade business letters that get results
SN  - 0749411864 (pbk.)
PY  - 1994///
CY  - London
PB  - Kogan Page
KW  - LETTER WRITING
N2  - A book guiding what to say in business lettersbriefly, clearly, strongly, politely, wittily and get a response.  It teaches layout of letter and how to write formally and informally
ER  -