TY - BOOK AU - MAYER-SCHONBERGER Mayer AU - LAZER David TI - Governance and information technology: from electronic government to information government SN - 9780262633499 (pbk. ) : PY - 2007/// CY - Cambridge MA PB - MIT Press, KW - ELECTRONIC GOVERNMENT KW - GOVERNANCE N2 - Governments have tended to embrace the potential of IT too uncritically - focussing on what was technically possible. This book suggests attention should be given to the information flows within government as well as between government and citizens. Case studies from around the world (e.g. USA, Singapore, Swizterland, Dubai) illustrate each chapter. Human systems did not evolve with IT in mind, and there is a power imbalance between the individual and the state. Apparently logical system solutions may therefore simply fail because they do not take account of societal and individual standards, practices and expectations ER -