TY  - BOOK
AU  - KENNEDY Gavin
TI  - Negotiation: an A-Z guide 
SN  - 9781846681691 (pbk) :
PY  - 2009///
CY  - London
PB  - The Economist Books
KW  - NEGOTIATION
N2  - Handy dictionary style collection of information relating to the art of negotiation. Most entries are a paragraph long, but some run to a couple of pages
ER  -