TY - BOOK AU - BUNTING Sandra TI - The interviewer's handbook: successful interviewing techniques for the workplace SN - 9780749449322 (pbk) : PY - 2007/// CY - London PB - Kogan Page KW - INTERVIEWING KW - EMPLOYMENT N2 - As well as covering techniques, communication and listening skills, body language, and what makes a good interviewer, this book covers different contexts in which interviews are used: job analysis, job descriptions, exit interviews, recruitment and selection, performance appraisal, attendance and absence management, discipline and grievance, and accident investigation ER -