The interviewer's handbook : successful interviewing techniques for the workplace /
Sandra Bunting.
- London : Kogan Page, 2007
- 214 p.
As well as covering techniques, communication and listening skills, body language, and what makes a good interviewer, this book covers different contexts in which interviews are used: job analysis, job descriptions, exit interviews, recruitment and selection, performance appraisal, attendance and absence management, discipline and grievance, and accident investigation.