TY - BOOK AU - THOMS Peg AU - FAIRBANK James F. TI - The daily art of management: a hands-on guide to effective leadership and communication SN - 9780275989613 (hbk): PY - 2008/// CY - Westport CT PB - Praeger KW - MANAGEMENT KW - LEADERSHIP KW - COMMUNICATION N2 - Practical advice with practical applications on how to be an effective manager. The introductory chapter specifically refutes common notions of the "one minute management" or "seven habits" kind ER -