Kaizen: the key to Japan's competitive success / Masaaki Imai
Material type:
TextPublication details: New York: McGraw Hill, 1986Description: xxxiii, 259 pISBN: - 007554332X (hbk) :
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| Book | Defence Academy Library On-Shelf | 658.4013 IMA (Browse shelf(Opens below)) | 1 | Available | 20555-2001 | ||
| Book | Mindef Library & Info Centre On-Shelf | 658.4013 IMA (Browse shelf(Opens below)) | 1 | Checked out | 02/11/2009 | 20555-1001 |
Browsing Mindef Library & Info Centre shelves, Shelving location: On-Shelf Close shelf browser (Hides shelf browser)
| 658.4013 HIL Service level agreements: measuring cost and quality in service relationships | 658.4013 HOY ISO 9000 quality systems handbook | 658.4013 HOY ISO 9000 quality systems handbook | 658.4013 IMA Kaizen: the key to Japan's competitive success / | 658.4013 MEY Rethinking performance measurement: beyond the balanced scorecard / | 658.4013 MOR Essentials of TQM | 658.4013 OAK Total quality management: text and cases |
Kaizen is the process of continuous improvement that made Japanese industry so successful. Ironically Japan's the first steps in the process were learned from American industry in the 1950s. The book contains numerous examples of Kaizen in action not just in manufacturing but also in management and corporate culture. Appendices contain checklists plus a case study of Kaizen in Canon.
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