Balanced scorecard: a guide for your journey to best practice processes / John Crager with Cindy Hubert, Mike O'Kane
Material type: TextSeries: APQC's passport to success seriesPublication details: Houston: APQC , 2005Description: x, 96 pISBN:- 1932546499 (pbk) :
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
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Book | Mindef Library & Info Centre On-Shelf | 658.4012 CRA (Browse shelf(Opens below)) | 1 | Available | 19624-1001 |
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A short practical guide that explains the balanced scorecard concept, then shows how to apply the concept. Includes diagrams and real-life examples, plus handy '"travellers tips".
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