Strategic management for the public services

By: Material type: TextTextSeries: Managing the public servicesPublication details: Buckingham: Open University Press, 1999Description: 204pISBN:
  • 0335200478 (pbk.):
Summary: Introduction to the theory and practice of strategic management in the public sector. Covers main concepts, such as mission statements, performance analysis, decision making, leadership, and implementation. Also explores key issues, such as governance, involving the public, transformational strategies, managing crisis, and interorganizational planning. Conceptual tools and material in the form of worksheets, which can be used to carry out analysis and planning are included and examples drawn from various countries.
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Book Mindef Library & Info Centre On-Shelf 658.4012 JOY (Browse shelf(Opens below)) 1 Available 0009823

Introduction to the theory and practice of strategic management in the public sector. Covers main concepts, such as mission statements, performance analysis, decision making, leadership, and implementation. Also explores key issues, such as governance, involving the public, transformational strategies, managing crisis, and interorganizational planning. Conceptual tools and material in the form of worksheets, which can be used to carry out analysis and planning are included and examples drawn from various countries.

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