Constructive conflicts: from escalation to resolution
Material type: TextPublication details: Lanham, Md.: Rowman and Littlefield, 1998Description: 392pISBN:- 0847688925 (pbk.):
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Book | Mindef Library & Info Centre On-Shelf | 303.69 KRI (Browse shelf(Opens below)) | 1 | Available | 0009382 |
Detailed analysis of the varieties and processes of conflicts and their management or resolution. Chapters cover: varieties and stages of conflicts; bases of social conflicts; emerging conflicts; alternative conflict strategies; escalating and de-escalating conflicts; mediation; and negotiation.
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