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Using people skills in training and development

By:

RAE Leslie

Material type: Text

TextPublication details: London: Kogan Page, 1998Description: 243pISBN:

074942575X (pbk.):

Subject(s):

PEOPLE SKILLS

Summary: This book gives guidance on analysing human behaviour and improving communication skills, the book also includes techniques for developing specific skills to match key areas for training-interviewing, inter-relating, team operation, coaching, mentoring, dealing with difficult staff, and so on. Practical in approach, yet firmly based on sound theoretical principles, the book offers easy to apply, step-by-step techniques that will help anyone ensure that their training messages are getting through loud and clear.

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Book	Mindef Library & Info Centre On-Shelf	658.3124 RAE (Browse shelf(Opens below))	1	Available		0005610

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This book gives guidance on analysing human behaviour and improving communication skills, the book also includes techniques for developing specific skills to match key areas for training-interviewing, inter-relating, team operation, coaching, mentoring, dealing with difficult staff, and so on. Practical in approach, yet firmly based on sound theoretical principles, the book offers easy to apply, step-by-step techniques that will help anyone ensure that their training messages are getting through loud and clear.

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