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Using people skills in training and development

By: Material type: TextTextPublication details: London: Kogan Page, 1998Description: 243pISBN:
  • 074942575X (pbk.):
Subject(s): Summary: This book gives guidance on analysing human behaviour and improving communication skills, the book also includes techniques for developing specific skills to match key areas for training-interviewing, inter-relating, team operation, coaching, mentoring, dealing with difficult staff, and so on. Practical in approach, yet firmly based on sound theoretical principles, the book offers easy to apply, step-by-step techniques that will help anyone ensure that their training messages are getting through loud and clear.
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Item type Current library Call number Copy number Status Date due Barcode
Book Mindef Library & Info Centre On-Shelf 658.3124 RAE (Browse shelf(Opens below)) 1 Available 0005610

This book gives guidance on analysing human behaviour and improving communication skills, the book also includes techniques for developing specific skills to match key areas for training-interviewing, inter-relating, team operation, coaching, mentoring, dealing with difficult staff, and so on. Practical in approach, yet firmly based on sound theoretical principles, the book offers easy to apply, step-by-step techniques that will help anyone ensure that their training messages are getting through loud and clear.

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