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Business process change : a guide for business managers and BPM and Six Sigma professionals / Paul Harmon

By:

HARMON Paul

Material type: Text

TextPublication details: Burlington MA; London : Morgan Kaufmann, 2007Edition: 2nd edDescription: xli, 548 pISBN:

9780123741523 (pbk) :

Subject(s):

Summary: "... provides a pragmatic introduction to business process change ... designed to provide managers with an overview of the process concepts and best practices and to explain the options managers face as they seek to improve, redesign, or automate their business processes." (author's introduction). Arranged in three main sections: top level concerns, process level concerns, and implementation level concerns.

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Book	Mindef Library & Info Centre On-Shelf	658.406 HAR (Browse shelf(Opens below))	1	Available		25986-1001

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Previous	658.406 DRU Management challenges for the 21st century/	658.406 GIB The science of successful organizational change : how leaders set strategy, change behavior, and create an agile culture /	658.406 GUP Transformative organizations: a global perspective /	658.406 HAR Business process change : a guide for business managers and BPM and Six Sigma professionals /	658.406 HAR Management of change	658.406 HAR The truth about creativity/	658.406 HAY The theory and practice of change management /	Next

"... provides a pragmatic introduction to business process change ... designed to provide managers with an overview of the process concepts and best practices and to explain the options managers face as they seek to improve, redesign, or automate their business processes." (author's introduction). Arranged in three main sections: top level concerns, process level concerns, and implementation level concerns.

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