Working knowledge: how organisations manage what they know
DAVENPORT Thomas H
Working knowledge: how organisations manage what they know - Boston, Mass.: Harvard Business School Press, 1998 - 199p.
Demonstrates how business organizations can turn their intellectual assets or corporate wisdom into market assets via 4 main activities; accessing, generating, embedding and transferring knowledge. The key skills, techniques and processes of each activity are detailed, with examples from 'knowledge-rich' organizations - including British Petroleum and the U.S. Army.
0875846556 (hbk.)
INFORMATION MANAGEMENT
KNOWLEDGE MANAGEMENT
MANAGEMENT
Working knowledge: how organisations manage what they know - Boston, Mass.: Harvard Business School Press, 1998 - 199p.
Demonstrates how business organizations can turn their intellectual assets or corporate wisdom into market assets via 4 main activities; accessing, generating, embedding and transferring knowledge. The key skills, techniques and processes of each activity are detailed, with examples from 'knowledge-rich' organizations - including British Petroleum and the U.S. Army.
0875846556 (hbk.)
INFORMATION MANAGEMENT
KNOWLEDGE MANAGEMENT
MANAGEMENT