Crucial coversations : tools for talking when stakes are high /
PATTERSON Kerry
Crucial coversations : tools for talking when stakes are high / by Kerry Patterson, Joseph Grenny, Ron Mcmillan and Al Switzler - 2nd edition - New York : McGraw-Hill , 2012 - xvii, 244 pages : illustrations ; 22 cm
Includes bibliograpical references and index
9780071771320 (pbk) : BND80.00
INTERPERSONAL COMMUNICATIONS
INTERPERSONAL RELATIONS
Crucial coversations : tools for talking when stakes are high / by Kerry Patterson, Joseph Grenny, Ron Mcmillan and Al Switzler - 2nd edition - New York : McGraw-Hill , 2012 - xvii, 244 pages : illustrations ; 22 cm
Includes bibliograpical references and index
9780071771320 (pbk) : BND80.00
INTERPERSONAL COMMUNICATIONS
INTERPERSONAL RELATIONS