Jane's crisis communications handbook

FERNANDEZ Louie

Jane's crisis communications handbook - Alexandria, VA. USA: Jane's, 2003 - 229p.

A major incident, whether it be a natural or man-made disaster or a terrorist act, is certain to be the focus of media interest. This guide explains the need for communication during a crisis, shows how to prepare a crisis communication plan, how to implement it, and also explains how the media operate, what they want, and how to deal with them effectively.

0710625960 (pbk.): 19.50 UK


COMMUNICATION SKILLS
CRISIS MANAGEMENT
DISASTER PLANNING