Dealing with difficult people for rookies /
KAY, Frances
Dealing with difficult people for rookies / Frances Kay - London : Marshall Cavendish, 2010 - 168 p. : ill. ; 24 cm
This practical and no-nonsense guide shows how to deal with a range of personality clashes in the work environment, from minor tensions to outright war.
9780462099781 (pbk.) : BND $24.37
GENERAL MANAGEMENT --INTERPERSONAL RELATIONS
GENERAL MANAGEMENT --PSYCHOLOGY, INDUSTRIAL
GENERAL MANAGEMENT --PROBLEM EMPLOYEES
Dealing with difficult people for rookies / Frances Kay - London : Marshall Cavendish, 2010 - 168 p. : ill. ; 24 cm
This practical and no-nonsense guide shows how to deal with a range of personality clashes in the work environment, from minor tensions to outright war.
9780462099781 (pbk.) : BND $24.37
GENERAL MANAGEMENT --INTERPERSONAL RELATIONS
GENERAL MANAGEMENT --PSYCHOLOGY, INDUSTRIAL
GENERAL MANAGEMENT --PROBLEM EMPLOYEES