The ETTO principle : efficiency thoroughness trade off : why things that go right sometimes go wrong/
HOLLNAGEL, Erik
The ETTO principle : efficiency thoroughness trade off : why things that go right sometimes go wrong/ Erik Hollnagel - Farnham, England : Ashgate, 2009 - 150 p .: ill ; 24 cm
Includes Index
9780754676782 (pbk) : BND 48.78
INDUSTRIAL SAFETY--PSYCHOLOGICAL ASPECTS
HUMAN ENGINEERING
TECHNOLOGY--PERFORMANCE TECHNOLOGY
The ETTO principle : efficiency thoroughness trade off : why things that go right sometimes go wrong/ Erik Hollnagel - Farnham, England : Ashgate, 2009 - 150 p .: ill ; 24 cm
Includes Index
9780754676782 (pbk) : BND 48.78
INDUSTRIAL SAFETY--PSYCHOLOGICAL ASPECTS
HUMAN ENGINEERING
TECHNOLOGY--PERFORMANCE TECHNOLOGY